Testimonials

"My first contact at House & Carriage, Leigh, was super-efficient. She immediately gave me confidence that my decision to use H & C was a good one."

"Totally efficient company and delightful staff.
Removed all the stress of moving and storage with a service that ran like clockwork."

"Moved us from Oxfordshire to Norfolk. All went very smoothly and efficiently. Admin and removal staff were all very friendly and helpful. Highly recommended."

"Earlier dealings with this company was excellent so I expected and received first rate service"

"All of them were helpful quick efficient and pleasant."

"Your teams , as usual were totally absolutely wonderful. The standard of H&C is utterly spoiling and makes it impossible for me to consider working with anyone else ever when it comes to moving or storing things !!"

"Really impressed with all of the team, as well as the support from H&C office"

"We were due to move to Charlbury last year so called H&C. However, that move didn't happen but I was so impressed with the response to the request that I contacted them again when we found an alternative house. Excellent service. Very professional. No hesitation in using them again."

"Wonderful service! We used House and Carriage for a long-distance move from Oxfordshire to Scotland in Dec 22 and they were excellent! The removals team were super efficient and careful (and really nice too!) and the admin team in the office were 100% helpful and responsive. Highly recommend!"

"Really great service from everyone - thank you so much."

"My partner and I recently used House & Carriage to move house. The experience couldn't have been better and they helped make it as smooth a process as possible. Communication with the main office was always prompt and the team who helped us actually move were amazing. Danny, Steve and Luke were friendly, professional, considerate and yet very quick.

They were really careful to protect items and flooring and when it was unclear where certain items should go they would come and ask. When it came to moving things they didn't hang about and it was impressive to watch!

Thanks so much, we would definitely use you again!"

"Adam is fantastic. Calm and helpful and clearly in control of timings and the team. Steve and Harry were super hard working and loved Morgan and the checks he did to make sure things were in the right place. They all were fab with my stress levels, the dog and the challenges of parking. They made a really difficult couple of days a real breeze and I can’t thank them enough!"

"We used House & Carriage for our house move and highly recommend them. Danny, Steve and Luke were a great team- friendly, professional and really helpful. The communication from the office team was also good and we would definitely re-use them in future."

"Patient, kind, super helpful, very professional - and nothing too much trouble. If you are looking for a removal firm - look no further. These folk are simply unbeatable."

"They were all very professional, polite and helpful"

"Well guys ... a massive thank you to the whole team, you have it sussed ... no further comment! :)"

"All the way through the process of moving home, the team at House and Carriage have been first rate. From the first enquiry, the quotation visit, the administration and aftercare and the move itself, the service has been exceptional and have made a difficult process as stress free as possible. A recommendation without any reservations at all."

"They were utterly, utterly brilliant and went way beyond anything anyone could have normally expected to include much moving of beds etc after very poor initial instruction from Sarah and / or me.

And small detail such as finding a tool kit and then assembling our kitchen table….whilst they were waiting to head home.

Really truly lovely, kind and wonderful Gentlemen."

"All members of the team worked very well. I thought Joe was great in leading / directing them and also his energy in keeping everyone going. But all of them were very helpful and made the whole experience as easy as possible for me. They all worked very hard indeed."

"Lee, Josh and Steve were all very professional and were sympathetic to our specific requirements and understanding of the access requirements (due to Covid) of the office building."

"Leigh has managed the process excellently throughout a difficult move process! All staff have been fabulous."

"I can’t pick out any 1 in particular they were all amazing and worked so hard the whole day"

"The move team, Lee, Alex and Adam, were so wonderfully efficient, communicative and observant. In one instance I realised I'd forgotten to tape down a small, very loose part to my sewing machine, which I feared might be lost in transit. When it reached the other side a day later, the team remembered, and amid all the work of unpacking the van they kept an eye out for it, and found the part which had indeed come loose. Lee came through the door with the sewing machine under one arm and the little part – a 2x3 inch metal plate – in his hand! Exceptional attention to detail, I'd say!"

"All three of the guys were very good at their job.
They were caring, courteous and respectful of belongings and more importantly, feelings, as in my case I had lived in my home for 30 years and found packing up to say goodbye to those many years of living there a huge wrench,
it is good to know my belongings are in safe hands."

"All were brilliant! I was particularly impressed by Joe's organisation and his tenacity in planning to ensure everything fitted into the 2 vans; in the end there was room to spare! The team member who packed our wardrobe boxes took particular care with every individual item."

"The whole team was excellent and worked incredibly hard. However, I particularly remember Joe and Danny as working as a team to solve the practical problems of packing up and unpacking and of “going the extra mile” which was lovely."

"Everyone in the office responded quickly to any request. Both by email and phone. Josh and Morgan moved us on the day and were a delight. Considering there was a ridiculously muddy road outside, there was no mess inside at all. Polite, careful and moved things as we asked."

"We can't think of a single thing which could possibly improve such a wonderful service! They were a real team and gave us exceptional service throughout. We really missed them when they finally left! A huge thank you to them all."

"House and Carriage was recommended to us. They provided a competitive quote, delivered on their promise, were flexible working around us, and accommodating double handling items when we changed our minds! I would not hesitate using them again or recommend them to others."

"Honestly your service was just the BEST"

"House & Carriage team worked so hard over the 5 days they were with me, they were extremely helpful and very pleasant. They (The Team) all stood out in my opinion, a credit to House & Carriage."

"Friendly, professional and clearly took pride in their job and did a fantastic job."

"Thank you so much for the unbelievable service you have provided. From the moment your flier arrived once the Walnut Cottage went on the market to the moment the guys left Shaley House the experience has been so professional and stress free. The lads were hard working, polite, humorous and punctual. I would have no hesitation in recommending them to anybody seeking a removal company. You have truly lived up to your strapline of ‘Moving done differently’."

"The guys worked as a well coordinated team - very professional and polite. Also very grateful to the office based staff for their help, advice and flexibility."

"The service was excellent as always, that's why I keep coming back!"

"It was like being moved by family; a high efficient one at that"

"From the very first point of contact, House and Carriage were professional, helpful, knowledgeable, and a thoroughly nice bunch of people. Management and office staff were cheerfully polite and efficient. The removals team were great, able to deal with challenges with great resourcefulness, and were clearly very experienced. We were inexperienced about moving and apprehensive about this move - we could not imagine any way in which you could improve - thank you!"

"From start to finish my interaction with everyone was faultless and the service provided was superb. From the initial call and making the appointment with Dee, to Tom carrying out and providing the quote, Leigh for looking after us during the move and Josh & Jacob carrying out the move"

"I cannot recommend House and Carriage highly enough. From the first instance, they were great to work with and when it came to moving day they made the whole thing as easy as it possibly could be. Both Josh and Jacob were brilliant, taking care with our belongings and moving everything with ease."

"Every member of the team was excellent as individuals, and they're even better when working as a team"

"We used H and C six years ago for a house move and found the service to be of excellent quality at all times - this time to move a large table into storage. Excellent service as always and we never hesitate to recommend."

"They were all great, very friendly and helpful and professional. We were very pleased."

"Joe and Josh really were standout. We instantly felt in great hands with them and they just did a phenomenal job."

"All of the team who helped me move were excellent. They were friendly and efficient."

"They were all professional in their work and considerate to us especially we hadn't moved in 52 years. I found all the staff very friendly and helpful all through the moving process, and would highly recommend House and Carriage"

"I was very impressed by the efforts of all of the team. All four worked quickly and well together, all were polite and courteous. The packing of breakables was done exceptionally well. The care taken with our possessions was appreciated and their thoughtfulness was great."

"Excellent service, from start to finish. Very professional, friendly and efficient - we couldn't believe how quickly they packed everything away! Would definitely recommend."

"Steve and Adam provided a great moving service, very friendly, efficient and professional. Would highly recommend! They made moving house a whole lot easier and less stressful."

“Joe and Harry were equally great! Friendly, helpful, calm, collected, courteous, efficient.”

"The perfect move"

“I just wanted to drop a note to say how fantastic your team were helping with our move last week. They made that element of a chaotic week much easier, and were very pleasant to have around. Thanks very much to all of you”

“House and carriage helped me out at a particularly difficult time as my original removal men had let me down. As luck had it House and Carriage were able to help me at very short notice and were a top class service too”

“It was a fantastic service and a brilliant job was done all round - thank you for making the move so painless for us”

“Alex and Steve were both brilliant both in the packing and the removal the following day. They kept in good humour in spite of the rain and the awkwardness of the house I was moving in to. They are a credit to your company.
Keep doing as you do at the moment, it was the best removal company experience I have had. Many thanks to all of you. “

"The guys on the day were fantastic. They couldn’t do enough to help us out. If only other companies had 100% customer focus like your team! Please pass on my thanks to Tom, Cheryl and the removal team!"

“Alex and Angus were most efficient at both ends, carrying out the job much faster than we expected and with no fuss at all. Cheryl, who handled all the arrangements, was really excellent. We are full of praise and will recommend the company to anyone needing such a service”

"Our removal went without any problems thanks to Adam, Harry & Toby - they were great, nothing was too much trouble. Would highly recommend House & Carriage."

"“It was a pleasure to have you move us”

“Our removal went without any problems thanks to Adam, Harry & Toby - they were great, nothing was too much trouble...even when it came to dismantling/rebuilding our extremely heavy sofas!”

"Both Angus and Josh were great - very friendly and helpful. They treated the furniture and boxes as if it they were their own personal belongings - I really appreciated the care and attention."

"The team at House and Carriage were so very helpful from start to finish.
It was so easy to arrange a quote and organise a moving date, doing their best to fit me in when it was convenient. It was a very difficult and personal house move for us and they were extremely understanding with this.
On the day of the move Alex, Steve and Arthur went above and beyond to do everything they could to make sure the move went smoothly. They were very considerate and moved everything wonderfully, making a stressful situation so easy and relaxed
My whole experience with House and Carriage has been faultless and I cannot recommend them enough."

"Fantastic service with fun willing team where nothing was too much trouble."

"I just wanted to say how impressed John and I were with Angus and Josh, talk about going the extra mile, they were like human machines and nothing phased them at all. They were polite, interesting and a pleasure to work with. They were so accommodating and had great suggestions.

Needless to say we are so impressed with the whole company especially the help with bits and pieces going to charity, saving us at least 3 trips ourselves.

As soon as we find a house we will be back in touch for the reverse journey."

"All of the team were very helpful indeed and each one did their utmost to make our move as straightforward as possible. They were cheerful, professional, and always 'went the extra mile' to ensure our belongings were in place as quickly as possible. Their packing was excellent and ensured everything was safely transferred. They all one out of their way to be friendly and thoughtful, whilst remaining efficient and responsive. An excellent team who complemented each other very well. The office ensured that a mountain of boxes were collected quickly after the move, which was also important and helpful."

"All of the team were professional, courteous, friendly and nothing was too much trouble, no exception. You came highly recommended and we were not disappointed. Would definitely recommend to all and use again should we move which we sincerely hope we don't for a long time! Well done the H&C Team in house and out on the jobs."

"All of the team were fabulous so it feels hard to single one out but Joe was particularly brilliant. I simply want to pass on my heartfelt thanks to you all-you’re all amazing!"

"The whole team (Steve, Harry and Lee) were terrific. Nothing was too much trouble, even moving things that we had directed the men to put in one place and then changed our minds"

"Every member of the team gave us 100% satisfaction. Joe was incredibly helpful on packing g day & on moving day. Tom & Cheryl deserve special mention coping with changing dates to move, trying hard to facilitate all potentials.
House & Carriage offer a very special service, taking all difficulties in their stride & supporting us pre move.
Moving was made stress free by the confidence & politeness of all the moving team.
I would recommend House & Carriage to anyone"

"Joe, Josh and Adam were all extremely helpful, considerate and attentive to detail. Nothing was a problem. They were sensitive to our pet dog who found the move unsettling"

"I had a number of removal quotes and just felt that Tom gave a more personal service and the business mattered to him, rather than it just being another booking. The two chaps that turned up were awesome, no hassle and very professional. Everything looked after with such great care and so easy to deal with - it made moving such a pleasant experience. "

"Joe and the rest of the team were fantastic and went above and beyond what I had expected. Thank you for all the help in what was a large and difficult move.
I couldn't imagine a better service than we received."

"Lee and his team were amazing and so quick and efficient. Moving is never easy but these guys made it pleasant, laughing and joking and listening to what we asked them to do, then doing it quickly and efficiently"

"Thank you so much for such a fantastic service from start to finish with you and all of the guys on Friday Saturday and Monday were fantastic"

"I just wanted to send a quick note to thank you, Harry, Steve and Toby for ensuring the move went smoothly yesterday.
I had left painting the second coat in the hallway and landing until after the move in case there were any scuffs etc, but I should have known better as there wasn't a mark when they had finished. Top job as always!"

"Both Adam and Harry were a couple of great guys. They were both courteous and charming, We could not have hoped for better. They did a great job in an industry so physically demanding."

"Joe, Alex and Josh were all great - professional, friendly and positive. They had to take out a window to get the sofas in, which they did masterfully and without complaint. "

"The service was professional and all the employees were considerate, taking into account the strain involved in a move."

"Every item was carefully taken care of, no damage or breakages or lost items ---just keep doing what you are doing---a great job. best wishes for the future."